Once the order is ready, we will send you an email
Frequently Asked Questions
How long it will take you to place my order?
Normally it is possible to collect the cuts and / or engraves in 24/48 hours from the acceptance of the budget. However, this period may be extended coinciding with the accumulation of charge that can occur during the delivery of final course work in schools and universities and, therefore, we recommend to send the files you wish to order in a range of time as wide as possible to avoid delays in delivery.
The material is included in the cutting or laser engraving?
Yes. We put the material, which is included in the budget submitted. But there is also the possibility of cutting or engraving a customer's own material. In these cases, at the time of the budget request, you must inform which is the material in question to ensure the possibility of cutting or engraving it correctly in our facilities.
What can I do if I don't have access to Autocad or I don't know how to use it?
If you come to our store and you inform us what you want to do, we can draw your request in Autocad or transfer your drawing from another format to enable the cutting and / or engraving.