How long will it take to get my order?
Normally it is possible to collect the orders in 1 or 2 working days since the payment is done.
However, this period may be extended coinciding with the accumulation of charge during the delivery of final projects and, therefore, we recommend to send the files you wish to order in a range of time as wide as possible to avoid delays in delivery.
Is the material included in the estimate?
Yes. We put the material, which is included in the estimate submitted. If it burns or breaks we replace it without extra cost.
We do not cut non-store materials.
What can I do if I don't have Autocad or I don't know how to use it?
If you come to our store and you inform us what you want to do, we can draw your request in Autocad or transfer your drawing from another format to enable the cutting and / or engraving.